Tax Matters, El Paso

5

About

Tax Matters has spent since 1988 helping individuals, families, and business owners bring calm, clarity, and control to complex tax situations. Rather than just preparing forms or negotiating balances, we dig into the full story behind each problem, correct what needs fixing, and design a strategy based on a client’s actual circumstances. Clients receive direct, personal guidance without judgment, a careful review of prior returns and supporting records, and representation before the IRS when appropriate. Our solutions are tailored to each case and include ongoing support after the immediate issue is resolved, so clients clearly understand their options and next steps.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
Who does Tax Matters serve?
We work with individuals, families, and business owners facing complicated tax situations. Our focus is helping clients understand where they stand and identifying available options for resolution.
How long has Tax Matters been in business?
Tax Matters has been operating since 1988 and brings nearly four decades of hands-on tax experience to each case.
What services does Tax Matters provide?
We do more than prepare forms or negotiate balances—we examine the full story, correct what needs correcting, and build a strategy around the client’s circumstances. Services include careful review of prior returns and underlying records, negotiation, and ongoing support after resolution.
Do you represent clients before the IRS?
Yes. We provide representation before the IRS when appropriate and will advocate for the client as part of resolving the tax matter.
What makes Tax Matters different?
Our approach combines direct, personal guidance without judgment with thorough reviews of prior returns and tailored solutions rather than a one-size-fits-all program. Support continues after the immediate problem is resolved so clients have a clear path forward.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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